Client Setup & Split Tunneling

Create an account and save your login details

Click “Start Free” below to open the account creation page in the VPNQM user panel. Follow the prompts to enter a username and password. No email address is required. You’ll use your username to sign in, so choose one that’s easy to recognize but doesn’t reveal personal information. Use a unique password and store it in a trusted password manager.

Before submitting, check the spelling of your username and make sure your password is correct, then follow the panel prompts to create your account. If the username is unavailable, choose another and try again. If you already have an account, go straight to the sign-in page; you don’t need another account to use a different device. Once your account is ready, manage your plan, subscription, and client downloads in the same panel.

The first time you open the panel, locate Account Overview, Plans, and Downloads. Creating an account doesn’t activate a plan or connect you to an international server. Confirm your plan in the next step before getting your subscription to avoid mistaking an inactive account status for a client issue. Save your login details before leaving the panel, and never post your password in a public forum.

Choose a plan and confirm your order

Open the Plans section in the panel and consider how you’ll use the service. If you use collaboration tools, AI apps, or video streaming daily, compare monthly subscriptions based on your data needs. If you only need access while traveling or for specific tasks, consider a data package. Monthly subscriptions reset their data allowance on the renewal date each month. Data packages last until used and never expire. The key difference is how you get data over time, not just the price.

Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packages include ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. Choose based on your actual needs; more data doesn’t automatically make a higher tier the right choice. All plans support unlimited devices, but they share the data allowance on your account. Unlimited devices does not mean unlimited data.

After choosing a plan, proceed to order confirmation and check the plan name, price, data allowance, and billing terms again. Alipay, WeChat Pay, and USDT are supported. Follow the checkout instructions to pay. When payment is complete, return to the panel and check your order and plan status. Don’t repeatedly reimport your subscription just because your payment app says the payment went through. If the status hasn’t updated, refresh the panel and check again to avoid submitting the same request twice.

Plans come with a 30-day refund policy; see the Terms of Service for details. If you upgrade a monthly subscription mid-cycle, the price difference is prorated for the remaining days. Review the confirmation details in the panel before upgrading. For a full comparison of prices and billing terms, see the Plans & Pricing page. This guide continues with the steps for your confirmed plan.

Get your subscription in the panel

Once your plan is confirmed, open Account Overview and find the subscription option. A subscription link is not a client installer; it gives the client the information it needs to retrieve servers and configuration. The panel provides the subscription, and the client reads it to establish a connection. Copying the link without importing it into a client won’t change how your browser connects.

If the panel offers an import option for your client, install the client first, then return to the panel and use that option. If prompted to open an app, make sure it’s the client you just installed before continuing. If the client doesn’t open, copy the link and import it manually instead of trying multiple methods at once. Manual import makes it easier to check that the link is complete and to set up each device separately.

If you choose to copy the subscription, paste the link directly into the client’s URL import field. Don’t paste it into a search box or keep opening it as if it were a regular webpage. If you transfer it between devices using a trusted private method, delete any temporary copies you no longer need. Your subscription may be linked to your account’s access, so keep it private like a password. Hide the full link in screenshots before asking for help.

The example below is only to show what a link looks like. It is a dummy value for demonstration and cannot be used to connect. Get your actual subscription from your own panel. Copy the entire link without changing any parameters. If import fails, copy it again rather than guessing which characters to remove from the end.

https://example.com/sub?token=YOUR_TOKEN

Before moving on, make sure you can return to the panel and find the subscription option. You don’t need to study protocols or edit rules one by one yet; start by importing the default configuration. For a deeper look at server types, rule priorities, and plan selection, see the Service Selection Guide.

Import into clients on each platform

Go to Downloads in the panel, choose the VPNQM client for your operating system, and read the platform-specific installation instructions. After signing in, you can get the client for Windows, macOS, Android, and Linux. To get a subscription, first confirm your plan status. For iOS, availability depends on the plan status shown in the panel. This guide doesn’t provide direct download links; return to the panel if you need to reinstall later.

These clients all read subscriptions, display servers, and apply routing rules. When getting started, keep the default configuration and don’t add rules from other sources right away. Once the import is successful, you should see the subscription name and server list. If you only see a text link and no servers, you may still need to refresh the subscription or check the import option in the client.

Windows: Import a subscription in Configuration Management

In Downloads, choose the Windows desktop client, install it using the panel’s instructions, and open it. Go to a section such as “Configuration” or “Subscription” and find the option to add a configuration by URL. Paste the subscription link you copied from Account Overview. If there’s a name field, enter a label you’ll recognize, then save and update. Once the server list appears, set this configuration as the active one.

For now, don’t rush to change every system setting. Return to the client’s home screen and make sure the right configuration is selected, then enable the system proxy or connection option as instructed by the client. If your system asks for network permissions, check the app name before deciding whether to allow access. Then continue to the connection test below. You can set preferences such as launch at startup after you’ve connected successfully.

macOS: Add a configuration, then connect

Choose the macOS desktop client provided in the panel and open it according to the installation instructions. If macOS shows a security or permissions prompt, verify the download source and app name first. Don’t disable system security settings just to continue. In the client’s subscription or configuration management section, use the URL import option to paste your subscription. Save and refresh, then check that the available servers are listed.

Set the imported configuration as active, then enable the client’s connection feature. Some connection modes request network permission from macOS; follow the prompt. Seeing the app icon in the menu bar doesn’t necessarily mean the connection is active. Return to the main screen to check the connection status and selected server, then test with your target app. Before switching configurations, make sure you know which one is currently selected so you don’t accidentally use an old subscription.

Android: Import the link and grant system permission

Sign in to the panel and get the Android client, then install it using the instructions on the download page. Open the client and choose the link import option under Configuration, Subscription, or Add Configuration. Paste the full subscription link, save, and update. Once the server list loads, select the configuration and choose a server. If the panel supports opening the client directly, you can also return to Account Overview after installation and use that option.

The first time you connect, Android may ask you to authorize the VPN connection. Make sure the request comes from the client you just installed before allowing it, then return to the app and check the status. If the connection drops after switching to your browser, check Android’s background activity and battery settings for the client and adjust them as instructed. Don’t turn off battery optimization for every app; only change settings that are actually affecting the connection.

iOS: Get and import the client from the panel

For iOS, use the client link in the panel’s Downloads section. Availability depends on the plan status shown in the panel. If no client link is available, return to Account Overview and check that your plan has been purchased and hasn’t expired, then follow the instructions on the page. Don’t look for alternative installation methods on unfamiliar sites or try to use an installer for another platform on iOS.

Follow the panel instructions to open the relevant App Store page and install the client, then return to the subscription option and try importing again. To do it manually, find the link import option under Subscription or Configuration Management in the client, paste the full link, and update. On your first connection, the client may ask to add a VPN configuration. Check the app name and follow the system prompt to authorize it. Return to the client, select a configuration and server, and connect. Even after the system shows a connection indicator, test access in an app.

Check your connection and split tunneling

Return to the client’s home screen, choose an international server, enable rule-based routing or smart routing, and switch on the connection. Depending on the client, the option may be called System Proxy, Connect, or VPN. Follow the client’s instructions. Start with the rules included in the imported configuration; you don’t need to route all traffic the same way just for testing.

To test the setup, open an international app you actually use, such as ChatGPT or YouTube, and check that it loads and completes requests. Then open a website you commonly use in mainland China and make sure it still works. Split tunneling routes different requests according to different rules: international apps use the appropriate server, while websites in mainland China connect directly as configured. It doesn’t send all traffic through the same exit by default.

If your client shows connection logs or rule matches, check the relevant requests after opening the app. Look at which rule matched the app’s domain, which server group was used, and whether traffic was set to connect directly. Loading the home page alone may not be enough; sign-in, video playback, and content loading can make requests to other domains. If a particular feature fails, investigate the requests it uses rather than assuming the entire service is disconnected.

You can also visit the IP Check page to see the exit details for that request, but interpret them in the context of your routing mode: the page shows the exit used by the rule that handled its request. One test result can’t represent every app, and a single IP lookup can’t confirm DNS behavior or the privacy status of all your traffic. To check a specific app, rely primarily on its behavior and the client’s rule details.

If you can’t connect, first check your plan status and remaining data in the panel. Then update the subscription, confirm the right configuration is selected, and check the client’s connection switch and system permissions. Temporarily disable other network tools of the same kind to avoid having multiple apps route your traffic. If only certain apps are affected, keep split tunneling enabled and try another server in a suitable region. Don’t change several settings at once and then guess what caused the issue.

After connecting successfully, set the client to launch at startup or run in the background if that suits your needs. VPNQM supports unlimited devices, but each one needs its own client installation, subscription import, and connection test. A successful connection on your computer won’t set up another device automatically. Use the same troubleshooting sequence across platforms to make future issues easier to pinpoint.

If you still need help, open a support ticket in the panel and include your operating system, the version shown in the client, the server name, the app that failed, and the error message. Hide your password and subscription link in screenshots before submitting them. For server types and tips on choosing a server, see the Service Selection Guide. Check the Server List for available servers, and rely on what your client actually shows.